FREQUENTLY ASKED QUESTIONS

Our Edy’s and Dreyer's® 1.5qt containers do not have a tamper seal. We have very strict quality control, including inspection of incoming ingredients and finished products. Quality and Safety for our consumers is very important to us.

We do not offer dairy free Edy's and Dreyer's® products at this time.

We are 100% confident about the safety of Edy’s and Dreyer's® frozen dairy dessert and the rest of our frozen dairy dessert family of products. Delivery of safe, high quality products is one of our core principles at Dreyer's Grand Iced Cream Inc. and we guarantee all our products are manufactured to be compliant with FDA requirements at the time of delivery to our retail customers. Have a specific question? Give us a call at (877) 437–3937.

The Edy’s and Dreyer's® frozen dairy dessert flavor team works year-round experimenting with new flavor ideas or modifications to flavors we already offer. While we cannot guarantee that your request for a new frozen dairy dessert flavor will be acted upon, we can assure you that we will pass along your suggestion to our flavor team for their consideration.

Edy’s and Dreyer's® proudly market our products under Dreyer's frozen dairy dessert west of the Rocky Mountains and in Texas. On the other side of the nation, we proudly market our products under Edy’s and Dreyer's® frozen dairy dessert in the East. We do this to honor both of our founders, William Dreyer and Joseph Edy as well as our past.

From time to time we need to review our Edy's and Dreyer's® frozen dairy dessert flavor portfolio and discontinue flavors for various reasons. Please use our Where To Buy tool to help you discover other options with similar ingredients. We do like to hear which flavors are favorites so we welcome your comments.

Edy’s and Dreyer's® takes extra care to make premium quality frozen dairy dessert and a frozen snack for our customers and it is a real pleasure when consumers take the time to confirm that the extra effort is worthwhile. We are delighted to hear that you enjoyed your recent purchase. Our flavor development team members work very hard each year improving tried and true favorites and creating new and exciting flavor combinations -- they will be happy to receive your positive feedback! Leave a review here on our website, or you can also become a fan of Edy’s and Dreyer's® brand on Facebook to share your thoughts on our page or leave us a review about your favorite product on our website.

One recommended serving of Edy’s and Dreyer's® frozen dairy dessert is equal to 2/3 cup. Take your frozen dairy dessert serving one step further by pairing it with healthy toppings like fruit or nuts. Learn more.

The caffeine amounts in Edy's and Dreyer's® frozen dairy dessert varies, particularly with flavors that contain chocolate or coffee. It typically ranges from 0 - 25 milligrams per 2/3 cup.

As a general rule, the gluten in Edy's and Dreyer's® frozen dessert products is present only in the added bakery products, such as cookies, cake or brownies. We always label the eight major food allergens on our package by their common name. We recommend to always check the label for the most current information before purchasing and/or consuming a product. The exception to this rule is our Slow Churned French Silk frozen dairy dessert, which contains gluten in the natural flavors.

At Edy's and Dreyer's®, we always label the nine major food allergens, including peanuts, on our package by their common name. If an allergen does not appear in the ingredient statement, then it has not been added to the product. We recommend to always check the label for the most current information before purchasing and/or consuming a product.

At Edy's and Dreyer's®, we always label the nine major food allergens, including eggs, on our package by their common name. If an allergen does not appear in the ingredient statement, then it has not been added to the product. We recommend to always check the label for the most current information before purchasing and/or consuming a product.

Edy's and Dreyer's® does not have dedicated peanut or tree nut free lines or facilities. Although, precautionary measures are taken to prevent cross contamination. These include: thorough cleaning of our production lines and equipment, and a strict separation of materials that contain the nine allergens.

Edy's and Dreyer's® offers many varieties of No Sugar Added frozen dairy dessert. These flavors include, Butter Pecan, Fudge Tracks, Neapolitan, Triple Chocolate, Vanilla and Vanilla Bean. Try our product locator on our website to find one near you.

The number of calories in Edy's and Dreyer's® frozen dairy dessert varies for each flavor. We recommend to always check the label for the most current information before purchasing and/or consuming a product.

The caffeine amounts in Edy's and Dreyer's® frozen dairy dessert varies, particularly with flavors that contain chocolate or coffee. It typically ranges from 0 - 25 milligrams per 2/3 cup.

At Edy's and Dreyer's®, all raw dairy products (skim milk, whole milk and cream) are pasteurized in our facilities using the high temperature short time (HTST) method. Our eggs are pasteurized at the vendor prior to delivery to our production facilities.

At Edy's and Dreyer's®, we review our flavor portfolio from time to time and discontinue flavors for various reasons. Although we encourage you to check out our many other delicious flavors of frozen dairy dessert. Feel free to give us a call at 1-877-437-3937 and we can help you find a flavor you'll love.

Edy's and Dreyer's® frozen dairy dessert can be found at most grocery stores and mass retailers across the nation. You can also use our online Where To Buy tool to locate one near you. You can also speak to the store manager of your favorite grocery store and request they carry your favorite flavor.